Cookie Policy
Last updated
Which cookies this site sets, what each one does, and how to turn them off in your browser.
What cookies are
Cookies are small text files that a website stores in your browser. They let a site remember that you are signed in, keep your booking basket together and tell us which pages people read. Some are deleted when you close the browser; others stay for a set period.
This policy covers Viva Voce Online School and the cookies set by this site. It sits alongside our privacy policy.
The cookies we use
Strictly necessary. These keep the site working. They hold your session, remember your booking choices as you move between pages, keep the sign-in form secure and balance traffic across our servers. The site cannot take a booking without them, so they do not ask for consent.
Preferences. These remember small choices, such as the language you are browsing and your time zone, so the class times shown match your clock. They expire after a few months.
Payment. When you reach the checkout, our payment provider sets cookies to run fraud checks and to keep the payment page stable. They only appear on the payment step.
Analytics. These count visits and show us which pages help people choose a class. We look at totals, not at individuals. Analytics cookies are set only if you accept them in the banner.
What we do not use
We do not run advertising cookies or sell visitor data to anyone. If that ever changes, this page will be updated and the banner will ask you again.
Managing cookies
You can accept or reject non-essential cookies in the banner that appears on your first visit, and you can change your mind at any time by clearing the site data in your browser and reloading the page.
Every browser lets you block or delete cookies from its settings menu. Blocking the strictly necessary ones will stop sign-in and checkout from working, but the rest of the site will still be readable. For guidance, see the help pages of your browser.
Other tracking
Emails we send may include a small pixel that tells us whether a message was opened. You can turn images off in your email client to stop it. Joining links for lessons are unique to you and are logged so we can see who attended.
Changes to this policy
If we add or remove a cookie, we will update this page so the list stays accurate.
Contact
If you want to know which cookies were set on your last visit, email [email protected], call +44 117 6583730 or write to us at 106 Mill Lane.